Scents & Saffron — Your fragrance, your signature.

Payment Policy

Last Updated: 28-09-2026

At Scent & Saffron, we aim to provide a secure and convenient payment experience.

1. Accepted Payment Methods

The payment methods available will be displayed during checkout.

Depending on availability, these may include:

  • Debit cards
  • Credit cards
  • Digital payment methods
  • Other payment methods displayed at checkout

2. Payment Processing

All payments are processed through secure payment processing services.

Your payment details may be handled directly by our authorised payment service providers.

We do not ordinarily store complete card details on our own systems.

3. Payment Authorisation

Your order will only be processed once payment has been successfully authorised.

If a payment is declined or cannot be verified, your order may not be completed.

4. Currency

All website prices are displayed in British Pounds Sterling (£) unless otherwise stated.

5. Payment Security

We use reasonable security measures and trusted payment providers to protect payment transactions.

Customers should never send complete card details, passwords or security codes to us by email or social media.

6. Payment Errors

If you believe you have been charged incorrectly, please contact our customer service team with your order details.

We will investigate the matter and, where appropriate, arrange a correction or refund.

7. Refunds

Where a refund is approved, the refund will normally be made using the original payment method, unless otherwise agreed or required by law.

Please refer to our Return & Refund Policy for further information.

8. Fraud Prevention

We may carry out reasonable security and fraud-prevention checks before processing an order.

Where an order cannot be safely verified, we may contact you for additional information or cancel the order and refund any payment received.

9. Contact

For payment-related questions:

Scent & Saffron
Email: info@scentandsaffron.co.uk