Last Updated: 28-09-2026
Last Updated: 28-09-2026
Welcome to Scent & Saffron. These Terms & Conditions govern your use of our website, scentandsaffron.co.uk, and the purchase of products from us.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Us
Scent & Saffron is an online retailer specialising in Arabian, Middle Eastern and luxury fragrances.
- Business Name: Scent & Saffron
- Website: scentandsaffron.co.uk
- Email: info@scentandsaffron.co.uk
- Registered Address: [Insert Registered Address]
- Company Registration Number: [If applicable]
- VAT Number: [If applicable]
Scent & Saffron is an online retailer specialising in Arabian, Middle Eastern and luxury fragrances.
- Business Name: Scent & Saffron
- Website: scentandsaffron.co.uk
- Email: info@scentandsaffron.co.uk
- Registered Address: [Insert Registered Address]
- Company Registration Number: [If applicable]
- VAT Number: [If applicable]
2. Use of Our Website
You may use our website for lawful purposes only.
You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorised access to our systems.
- Copy, reproduce or commercially exploit website content without permission.
- Interfere with the operation or security of the website.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.
You may use our website for lawful purposes only.
You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorised access to our systems.
- Copy, reproduce or commercially exploit website content without permission.
- Interfere with the operation or security of the website.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been breached.
3. Products
We make every reasonable effort to ensure that product descriptions, images, prices and availability displayed on our website are accurate.
However:
- Product colours and packaging may vary slightly from website images.
- Packaging or presentation may change from time to time.
- Product availability may change without notice.
- Fragrance experiences can vary between individuals due to skin type, environment and personal perception.
We make every reasonable effort to ensure that product descriptions, images, prices and availability displayed on our website are accurate.
However:
- Product colours and packaging may vary slightly from website images.
- Packaging or presentation may change from time to time.
- Product availability may change without notice.
- Fragrance experiences can vary between individuals due to skin type, environment and personal perception.
4. Prices
All prices displayed on the website are in British Pounds Sterling (£).
Where applicable, prices will include VAT at the prevailing rate.
Delivery charges, where applicable, will be displayed before you complete your purchase.
We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted and confirmed.
All prices displayed on the website are in British Pounds Sterling (£).
Where applicable, prices will include VAT at the prevailing rate.
Delivery charges, where applicable, will be displayed before you complete your purchase.
We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted and confirmed.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you will normally receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.
A contract is formed when we confirm that your order has been accepted and/or dispatch the products to you.
We reserve the right to cancel an order where:
- The product is unavailable.
- There is an obvious pricing or product information error.
- We suspect fraudulent or unauthorised activity.
- We are unable to process the payment.
- Delivery to the requested address is not reasonably possible.
If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded.
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you will normally receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.
A contract is formed when we confirm that your order has been accepted and/or dispatch the products to you.
We reserve the right to cancel an order where:
- The product is unavailable.
- There is an obvious pricing or product information error.
- We suspect fraudulent or unauthorised activity.
- We are unable to process the payment.
- Delivery to the requested address is not reasonably possible.
If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded.
6. Payment
We accept payment methods displayed at checkout.
Payment must be successfully authorised before an order can be processed.
We do not normally store complete payment card details on our own systems. Payments may be processed through third-party payment providers and will be subject to their respective terms and privacy policies.
We accept payment methods displayed at checkout.
Payment must be successfully authorised before an order can be processed.
We do not normally store complete payment card details on our own systems. Payments may be processed through third-party payment providers and will be subject to their respective terms and privacy policies.
7. Delivery
We deliver to locations stated on our website at the time of purchase.
Available delivery options, estimated delivery times and charges will be displayed during checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, strikes or other unforeseen events.
Once your order has been dispatched, you may receive tracking information where the selected delivery service provides tracking.
We deliver to locations stated on our website at the time of purchase.
Available delivery options, estimated delivery times and charges will be displayed during checkout.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, strikes or other unforeseen events.
Once your order has been dispatched, you may receive tracking information where the selected delivery service provides tracking.
8. Cancellation and Returns
Consumers in the UK generally have a statutory right to cancel certain online purchases within 14 days of receiving the goods, subject to applicable legal exceptions.
For further information about cancellation, returns and refunds, please see our Return & Refund Policy.
Certain products may be excluded from cancellation where permitted by law, including products that have been sealed for health or hygiene reasons and have been unsealed after delivery.
Consumers in the UK generally have a statutory right to cancel certain online purchases within 14 days of receiving the goods, subject to applicable legal exceptions.
For further information about cancellation, returns and refunds, please see our Return & Refund Policy.
Certain products may be excluded from cancellation where permitted by law, including products that have been sealed for health or hygiene reasons and have been unsealed after delivery.
9. Faulty or Incorrect Products
If you receive a product that is faulty, damaged, incorrect or not as described, please contact us as soon as reasonably possible.
We will assess the issue and provide an appropriate remedy in accordance with your statutory consumer rights.
Nothing in these Terms affects your statutory rights under UK consumer law.
If you receive a product that is faulty, damaged, incorrect or not as described, please contact us as soon as reasonably possible.
We will assess the issue and provide an appropriate remedy in accordance with your statutory consumer rights.
Nothing in these Terms affects your statutory rights under UK consumer law.
10. Intellectual Property
All content appearing on this website, including text, photographs, graphics, logos, product descriptions, designs and other materials, is owned by or licensed to Scent & Saffron unless otherwise stated.
You may not reproduce, modify, distribute or commercially use our content without our prior written permission.
All content appearing on this website, including text, photographs, graphics, logos, product descriptions, designs and other materials, is owned by or licensed to Scent & Saffron unless otherwise stated.
You may not reproduce, modify, distribute or commercially use our content without our prior written permission.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
12. Website Availability
We aim to keep our website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free or free from viruses or other harmful components.
We may temporarily suspend or modify the website for maintenance, security or operational reasons.
We aim to keep our website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free or free from viruses or other harmful components.
We may temporarily suspend or modify the website for maintenance, security or operational reasons.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise outside our reasonable control.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise outside our reasonable control.
14. Changes to These Terms
We may update these Terms from time to time.
The latest version will be published on this page with the relevant "Last Updated" date.
We may update these Terms from time to time.
The latest version will be published on this page with the relevant "Last Updated" date.
15. Governing Law
These Terms are governed by the laws of England and Wales, unless applicable UK consumer legislation requires otherwise.
Any disputes will be subject to the jurisdiction of the applicable courts.
These Terms are governed by the laws of England and Wales, unless applicable UK consumer legislation requires otherwise.
Any disputes will be subject to the jurisdiction of the applicable courts.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Scent & Saffron
Email: info@scentandsaffron.co.uk
Website: scentandsaffron.co.uk
If you have any questions about these Terms & Conditions, please contact:
Scent & Saffron
Email: info@scentandsaffron.co.uk
Website: scentandsaffron.co.uk